How we teach online
1. Training takes place remotely. Video lessons are available at any time convenient for you in your Personal Account on artclever.com
2. You get access on the appointed day of your course start
3. During the whole term of the course, you receive technical support: notifications, reminders, answers to technical questions, technical assistance
4. Video tutorials contain practical tasks. Some lessons are available only after completing the practical tasks of the previous lessons (stop-lesson)
5. For each lesson of the course, you have the opportunity to consult a teacher on the course feed by attaching a file, a photo or by simply asking a question. Just publish the picture of your work on the feed of the lesson page under the video on artclever.com
6. Complete assignments at any time convenient for you during the course. Your teacher comments on the completed tasks, points out mistakes, approves or asks for work to be resubmitted. You communicate with the teacher all the time; he/she will answer all questions. Do not expect the presence of an online teacher permanently
7. The teacher has the right not to respond to messages on social networks or through other means of communication, except for a chat on artclever.com
8. You get an official Artclever certificate if your learning was successful (it is depends of course terms)
9. In the near future, courses will have subtitles in Russian and English, and an online chat translator. The site will be available in Chinese language soon
10. You have the opportunity to extend the access to video lessons for 7 days for free, without communication with the teachers and without the possibility of sending new works
Refund guarantee. We guarantee a refund at your request. You can claim a refund within 48 hours of the course beginning. If the course is made by Artclever, you need to submit a request for a refund by writing to info@artclever.com. If the course is made in conjunction with a partner, you must contact the administration of the partner institution during business hours. ATTENTION: the payment system commission is 1 — 5% of the payment amount depending on the method of payment and is not refundable.